Privacy Policy

PRIVACY POLICY

Last Updated: August 12, 2026

This Privacy Policy describes how MAEVORK ("MAEVORK," "we," "us," or "our"), operated by Dongfang Zheng Wushuo Information Technology Co., Ltd., collects, uses, discloses, stores, and otherwise processes your personal information when you visit, use, make a purchase from, or otherwise interact with maevork.com (the "Site"), our products, customer support, marketing communications, and other related services (collectively, the "Services").

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy applies to personal information processed through our Services and should be read together with our Terms of Service and other policies available on the Site.

1. WHO WE ARE

The operator of MAEVORK and the controller of personal information collected through the Services, where applicable, is:

MAEVORK

Operated by: Dongfang Zheng Wushuo Information Technology Co., Ltd.

Company Address: Room 105, No. 28 Hedi Road, Gancheng Town, Dongfang City, Hainan Province, China

Email: support@maevork.com

Phone: +86 17608917551

Website: maevork.com

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the details above.

2. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies when you:

visit or browse our Site;

create or use an account;

purchase or return products;

add products to your shopping cart;

subscribe to marketing communications;

contact customer service;

submit a review, inquiry, or other content;

interact with our advertisements;

use features made available through our Site; or

otherwise communicate or interact with MAEVORK.

Third-party websites, applications, payment services, social networks, and other services accessible from our Site may have their own privacy practices. We encourage you to review their privacy policies before providing personal information to them.

3. PERSONAL INFORMATION WE COLLECT

The personal information we collect depends on how you interact with us and the Services.

3.1 Information You Provide Directly to Us

We may collect information that you voluntarily provide to us, including:

Contact Information

name;

email address;

telephone number;

billing address;

shipping address; and

other contact information.

Order and Transaction Information

products purchased or considered;

order numbers;

purchase history;

returns and refunds;

shipping information;

billing information;

transaction status; and

related communications.

Account Information

If account functionality is available, we may collect:

name;

email address;

account credentials;

account preferences;

saved addresses; and

order history.

Customer Service Information

When you contact us, we may collect:

the content of your request;

email correspondence;

support records;

complaints;

feedback; and

information you voluntarily provide in connection with your inquiry.

Marketing Information

We may collect:

email subscription preferences;

advertising preferences;

cookie preferences;

communication preferences; and

information relating to your interaction with promotional messages.

User-Submitted Content

If available through the Services, we may collect:

product reviews;

ratings;

comments;

photographs;

testimonials; and

other information that you choose to submit.

Please do not provide sensitive personal information unless it is necessary for the specific service you are requesting.

4. INFORMATION COLLECTED AUTOMATICALLY

When you visit or interact with our Site, certain information may be collected automatically through cookies, pixels, log files, software development kits, and similar technologies.

This information may include:

IP address;

browser type;

device type;

operating system;

language settings;

approximate geographic location derived from your IP address;

referring URLs;

pages viewed;

links clicked;

products viewed;

shopping cart activity;

date and time of visits;

interaction with advertisements;

device identifiers;

cookie identifiers; and

other technical or usage information.

We may use this information to operate our Site, remember your preferences, provide functionality, measure performance, prevent fraud, analyze traffic, and, where permitted, provide or measure advertising.

5. INFORMATION WE RECEIVE FROM THIRD PARTIES

We may receive personal information from third parties that help us operate the Services, including:

our e-commerce platform provider;

payment processors;

shipping and fulfillment providers;

fraud prevention providers;

analytics providers;

advertising and marketing partners;

customer support providers;

social media platforms;

technology and hosting providers; and

other vendors that provide services on our behalf.

The information we receive depends on the service provided by the relevant third party and your interaction with that service.

6. PAYMENT INFORMATION

Payments may be processed by third-party payment service providers.

When you make a purchase, your payment information may be provided directly to the applicable payment processor. We generally do not directly store complete payment card numbers or card security codes.

Payment processors may independently process personal information in accordance with their own privacy policies and legal obligations.

We may receive limited payment and transaction information, such as:

payment confirmation;

transaction identifier;

payment method type;

billing details; and

payment status,

to process your order, provide customer support, prevent fraud, and maintain transaction records.

7. HOW WE USE PERSONAL INFORMATION

We may use personal information for the following purposes.

7.1 Providing Products and Services

We may process personal information to:

process and fulfill orders;

receive payments;

arrange shipping and delivery;

provide order confirmations;

process returns and refunds;

maintain customer accounts;

provide requested products and services; and

communicate with you about your purchases.

7.2 Customer Service

We may use your information to:

respond to questions;

resolve complaints;

investigate order issues;

provide product assistance;

process privacy requests; and

communicate with you regarding our Services.

7.3 Personalization and Website Operation

We may use information to:

remember your preferences;

maintain your shopping cart;

personalize your experience;

improve navigation;

understand how customers use our Site;

improve our products and Services; and

diagnose technical problems.

7.4 Marketing and Advertising

Subject to applicable law and your choices, we may use personal information to:

send promotional emails;

provide offers and product announcements;

measure advertising performance;

understand customer interests;

personalize marketing; and

display relevant advertising.

You may unsubscribe from promotional emails at any time by using the unsubscribe mechanism included in our marketing communications.

7.5 Security and Fraud Prevention

We may use information to:

verify transactions;

detect suspicious activity;

prevent fraud;

protect customer accounts;

protect our Site;

investigate misuse;

enforce our policies; and

protect the rights, safety, and property of MAEVORK, our customers, and others.

7.6 Legal and Regulatory Compliance

We may use and retain information when necessary to:

comply with laws and regulations;

comply with tax and accounting requirements;

respond to lawful requests from authorities;

establish, exercise, or defend legal claims;

enforce agreements; and

comply with other legal obligations.

8. LEGAL BASES FOR PROCESSING — EEA AND UK

If the GDPR, UK GDPR, or similar data protection legislation applies to our processing of your personal information, we rely on one or more lawful bases depending on the circumstances.

Performance of a Contract

We may process personal information when necessary to:

process your order;

receive payment;

deliver products;

provide customer service;

process returns or refunds; or

otherwise perform our contractual obligations to you.

Legitimate Interests

We may process information where necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests.

These interests may include:

operating and improving our business;

improving our Site;

understanding how customers use our Services;

preventing fraud;

maintaining security;

providing customer support; and

protecting our legal rights.

Consent

Where required by law, we may rely on your consent for certain activities, including:

non-essential cookies;

certain advertising technologies;

certain personalized marketing activities; and

electronic marketing communications.

Where processing is based on consent, you may withdraw your consent at any time.

Legal Obligation

We may process personal information when necessary to comply with applicable legal, tax, accounting, regulatory, or law-enforcement obligations.

9. COOKIES AND SIMILAR TECHNOLOGIES

Our Site may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may include:

Strictly Necessary Cookies

These cookies are necessary for the Site to operate and may support:

shopping cart functionality;

checkout;

security;

authentication;

fraud prevention; and

essential website functions.

Functional Cookies

These cookies may remember choices such as:

language;

country or region;

currency;

display preferences; and

other website settings.

Analytics Cookies

Analytics technologies may help us understand:

visitor numbers;

traffic sources;

pages visited;

website performance; and

how users interact with our Services.

Advertising Cookies

Where enabled and permitted, advertising technologies may be used to:

measure advertisements;

understand advertising performance;

limit repeated advertisements;

create audiences; and

provide advertising that may be more relevant to your interests.

Where required by applicable law, we will request consent before using non-essential cookies.

You may be able to manage your cookie preferences through the cookie or privacy controls available on our Site and through your browser settings.

Disabling certain cookies may affect some Site functionality.

10. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to third parties where necessary for the purposes described in this Privacy Policy.

Service Providers

We may disclose information to vendors that perform services on our behalf, including:

website hosting and e-commerce services;

payment processing;

order fulfillment;

shipping and logistics;

customer service;

email delivery;

analytics;

information technology;

cloud storage;

fraud prevention;

security; and

marketing services.

These providers may process personal information only as permitted by their agreements with us and applicable law.

Advertising and Analytics Partners

Subject to applicable law and your privacy choices, information relating to your interaction with the Site may be disclosed to analytics or advertising providers.

Certain disclosures involving advertising identifiers, cookies, or online activity may be considered a "sale," "sharing," or use for targeted advertising under some U.S. state privacy laws even if no money is exchanged.

Where required by law, we provide a method to opt out of such processing.

Business and Professional Advisors

We may disclose information to:

attorneys;

accountants;

auditors;

insurers;

financial institutions; and

other professional advisors,

where reasonably necessary for their services.

Legal Authorities

We may disclose information where we reasonably believe disclosure is necessary to:

comply with applicable law;

respond to a court order, subpoena, or lawful government request;

investigate fraud or illegal activity;

enforce our agreements;

protect our legal rights; or

protect the safety or rights of others.

Business Transactions

If MAEVORK or its business or assets are involved in a merger, acquisition, financing, restructuring, sale, bankruptcy, or similar transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

11. SHOPIFY AND E-COMMERCE PLATFORM SERVICES

Our online store is operated using Shopify's e-commerce technology.

As part of operating the Site, personal information may be processed through Shopify's systems and infrastructure.

Shopify may process information relating to:

website visits;

device and browser information;

shopping activity;

customer accounts;

checkout activity;

transactions; and

other interactions with Shopify-powered services.

Depending on your location, the features enabled on our store, and your privacy choices, Shopify may process information as a service provider, processor, independent controller, or in another role recognized by applicable privacy law.

You should also review Shopify's applicable privacy information to understand how Shopify processes personal information.

12. INTERNATIONAL DATA TRANSFERS

MAEVORK is operated by a company located in China, and our service providers may operate in China, the United States, Canada, Europe, and other countries or regions.

As a result, your personal information may be transferred to, stored in, or processed in a jurisdiction different from the country in which you live.

Privacy and data protection laws in those jurisdictions may differ from those in your home jurisdiction.

Where applicable law requires safeguards for international transfers, we will take appropriate steps designed to protect personal information, which may include:

contractual safeguards;

standard contractual clauses;

data processing agreements;

adequacy mechanisms where available; or

other legally recognized transfer mechanisms.

You may contact us at support@maevork.com if you have questions regarding international transfers of your personal information.

13. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing our Services and satisfying legal, accounting, tax, regulatory, security, fraud-prevention, and dispute-resolution requirements.

The applicable retention period may depend on:

the type of information;

the purpose for which it was collected;

the duration of our relationship with you;

applicable legal obligations;

accounting and tax requirements;

fraud prevention needs;

applicable statutes of limitation; and

whether information is necessary to establish, exercise, or defend legal claims.

When personal information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law.

14. DATA SECURITY

We use reasonable administrative, organizational, and technical measures designed to protect personal information against:

unauthorized access;

accidental loss;

misuse;

alteration;

disclosure; and

destruction.

However, no website, network, transmission system, or method of electronic storage can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of any account credentials associated with your account and should not share passwords with others.

If you believe your account or personal information may have been compromised, please contact us at support@maevork.com.

15. YOUR PRIVACY RIGHTS

Depending on where you live, applicable privacy and data protection laws may provide you with certain rights regarding your personal information.

We will honor applicable privacy rights to the extent required by law.

15.1 RIGHT TO ACCESS

You may have the right to request confirmation as to whether we process your personal information and to request access to personal information we maintain about you.

Where required by law, you may also request information regarding:

categories of personal information collected;

sources from which information was collected;

purposes for collecting or processing information;

categories of recipients to whom information has been disclosed; and

specific pieces of personal information maintained about you.

15.2 RIGHT TO CORRECTION

You may have the right to request correction of inaccurate personal information that we maintain about you.

You may also request completion of incomplete information where required by applicable law.

15.3 RIGHT TO DELETION

You may have the right to request deletion of personal information we have collected from or about you.

Certain information may be retained where permitted or required by law, including where necessary to:

complete a transaction;

provide requested products or services;

comply with legal requirements;

maintain tax or accounting records;

detect or prevent security incidents;

prevent fraud;

exercise legal rights; or

establish, exercise, or defend legal claims.

15.4 RIGHT TO RESTRICT PROCESSING

Where the GDPR, UK GDPR, or another applicable law provides this right, you may request restriction of our processing of your personal information in certain circumstances.

For example, restriction may be available where:

you contest the accuracy of the information;

processing is unlawful but you request restriction instead of deletion;

we no longer need the information but you require it for legal claims; or

you have objected to processing while the lawfulness of continued processing is being evaluated.

15.5 RIGHT TO DATA PORTABILITY

Where required by applicable law, you may request certain personal information you provided to us in a structured, commonly used, machine-readable format.

Where technically feasible and legally required, you may request that eligible information be transmitted directly to another organization.

15.6 RIGHT TO OBJECT

If you are located in the EEA, United Kingdom, or another jurisdiction that provides a similar right, you may have the right to object to processing based on legitimate interests.

You may object at any time to processing of your personal information for direct marketing purposes.

15.7 RIGHT TO WITHDRAW CONSENT

Where processing is based on your consent, you may withdraw that consent at any time.

Withdrawal of consent does not affect the lawfulness of processing conducted before consent was withdrawn.

15.8 AUTOMATED DECISION-MAKING

Where applicable law provides this right, you may have the right not to be subject to certain decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects.

We will provide any rights relating to automated decision-making required by applicable law.

16. EEA AND UK PRIVACY RIGHTS

If you are located in the European Economic Area ("EEA") or United Kingdom and the GDPR or UK GDPR applies to our processing, you may have rights including:

access to your personal information;

correction of inaccurate information;

deletion of personal information;

restriction of processing;

data portability;

objection to processing;

withdrawal of consent;

rights relating to certain automated decisions; and

the right to lodge a complaint with a competent data protection supervisory authority.

To exercise these rights, contact:

Email: support@maevork.com

We may request information reasonably necessary to verify your identity before processing certain requests.

We will respond within the period required by applicable data protection law.

If you believe our processing of your personal information violates applicable data protection law, you may lodge a complaint with the competent data protection supervisory authority in your country or region.

We encourage you to contact us first so that we have an opportunity to address your concerns.

17. CALIFORNIA PRIVACY NOTICE — CCPA / CPRA

This section applies to California residents to the extent the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA"), applies to our processing of their personal information.

The terms used in this section have the meanings provided under applicable California privacy law.

17.1 Categories of Personal Information

Depending on how you interact with our Services, we may collect the following categories of personal information:

Identifiers

Examples may include:

name;

postal address;

email address;

IP address;

telephone number;

account identifiers; and

online identifiers.

Customer Records Information

Examples may include:

name;

address;

telephone number;

transaction information; and

payment-related information.

Commercial Information

Examples may include:

products purchased;

products viewed;

purchasing history;

shopping cart activity;

returns; and

transaction records.

Internet or Other Electronic Network Activity

Examples may include:

browsing activity;

interactions with our Site;

browser information;

device information;

cookies;

advertising identifiers; and

interactions with online advertisements.

Geolocation Information

We may collect approximate location information inferred from your IP address or device information.

Inferences

Where applicable, we or our service providers may derive information relating to customer interests or preferences based on shopping or browsing activity.

Communications

We may process customer service correspondence, inquiries, complaints, feedback, and other communications you send to us.

17.2 Sources of California Personal Information

We may collect personal information:

directly from you;

automatically through your interaction with our Site;

from Shopify and other service providers;

from payment processors;

from shipping and fulfillment providers;

from analytics providers;

from advertising partners, where applicable; and

from other parties you choose to interact with in connection with our Services.

17.3 Business and Commercial Purposes

We may collect and use personal information for purposes including:

fulfilling orders;

processing payments;

delivering products;

providing customer service;

maintaining accounts;

preventing fraud;

maintaining security;

improving our Services;

analyzing website usage;

marketing and advertising, where permitted;

complying with legal obligations; and

exercising or defending legal rights.

18. CALIFORNIA CONSUMER RIGHTS

If applicable, California residents may have the following rights under the CCPA/CPRA, subject to applicable exceptions and limitations.

Right to Know

You may request information about:

categories of personal information collected;

categories of sources;

purposes for collecting, using, selling, or sharing information;

categories of third parties to whom information is disclosed; and

specific pieces of personal information collected about you.

Right to Delete

You may request deletion of personal information we collected from or about you, subject to applicable legal exceptions.

Right to Correct

You may request correction of inaccurate personal information we maintain about you.

Right to Opt Out of Sale or Sharing

Where our processing constitutes a sale or sharing of personal information under California law, you have the right to direct us not to sell or share your personal information.

Right to Limit Certain Uses of Sensitive Personal Information

Where applicable, California law may provide a right to limit certain uses or disclosures of sensitive personal information.

We do not use sensitive personal information for purposes requiring a right to limit unless otherwise disclosed to you and required by applicable law.

Right to Non-Discrimination

We will not unlawfully discriminate against you because you exercise a privacy right.

Exercising your privacy rights will not result in unlawful:

denial of goods or services;

different prices or rates;

different quality of service; or

retaliation.

19. SALE, SHARING, AND TARGETED ADVERTISING

We do not sell personal information in exchange for money.

However, depending on the technologies currently enabled on our Site, disclosures of certain online identifiers, cookie information, or internet activity to advertising or analytics partners may be considered "sharing," "sale," or use for targeted or cross-context behavioral advertising under certain U.S. privacy laws even where no money is exchanged.

Where applicable law provides you with an opt-out right, you may exercise that right through:

the privacy or cookie preference controls available on our Site;

any "Your Privacy Choices" or "Do Not Sell or Share My Personal Information" mechanism made available on our Site; or

contacting us at support@maevork.com.

We will process legally recognized browser-based opt-out preference signals, including Global Privacy Control ("GPC"), where required by applicable law and where the signal applies to the browser or device from which it is sent.

We will not require you to create an account solely to exercise an opt-out right where prohibited by law.

20. SENSITIVE PERSONAL INFORMATION

We do not intentionally request sensitive personal information that is unnecessary to provide our products or Services.

Where we process information classified as sensitive personal information under applicable law, we will use and disclose that information only for permitted purposes or provide legally required choices.

Please do not provide health information, government identification numbers, biometric information, or other highly sensitive information through customer support communications unless specifically requested and necessary.

21. AUTHORIZED AGENTS

Where applicable law permits, you may designate an authorized agent to submit a privacy request on your behalf.

We may require reasonable documentation demonstrating the agent's authority to act for you.

Where permitted by law, we may also ask you to verify your identity directly.

We will not require identity verification for an opt-out request where applicable law prohibits such a requirement.

22. VERIFYING PRIVACY REQUESTS

We may need to verify your identity before fulfilling certain requests involving access, correction, deletion, or disclosure of personal information.

Verification procedures depend on the nature and sensitivity of the request.

We may ask you to provide information that can reasonably be matched to information already maintained by us.

We will only request information reasonably necessary to verify and process your request.

23. HOW TO EXERCISE YOUR PRIVACY RIGHTS

To exercise an applicable privacy right, including:

access;

correction;

deletion;

restriction of processing;

objection;

data portability;

withdrawal of consent;

opt-out of sale or sharing; or

another privacy right provided by applicable law,

please contact:

Email: support@maevork.com

Phone: +86 17608917551

You may write to:

Dongfang Zheng Wushuo Information Technology Co., Ltd.

Room 105, No. 28 Hedi Road

Gancheng Town

Dongfang City

Hainan Province

China

Please provide sufficient information for us to understand and respond to your request.

We will respond within the period required by applicable law. Where permitted and reasonably necessary, we may extend the response period and will inform you of the extension.

24. COMPLAINTS AND APPEALS

If you have a concern or complaint about the way we collect, use, disclose, or otherwise process your personal information, please contact:

support@maevork.com

Please include sufficient details for us to investigate your concern.

We will review privacy complaints and respond in accordance with applicable law.

EEA Residents

If the GDPR applies, you may have the right to lodge a complaint with the competent data protection supervisory authority in the EEA country where you live, work, or where you believe an infringement occurred.

United Kingdom Residents

If UK data protection law applies, you may have the right to complain to the UK Information Commissioner's Office ("ICO").

United States Residents

If applicable U.S. state privacy law gives you the right to appeal a decision we make regarding your privacy request, you may submit an appeal by emailing:

support@maevork.com

Please use the subject line:

Privacy Request Appeal

We will review the appeal and respond as required by applicable law.

25. CHILDREN'S PRIVACY

Our Services are not directed primarily to children.

We do not knowingly collect personal information from children in circumstances where parental or guardian consent is required by applicable law.

We do not knowingly sell or share personal information of consumers below the age for which affirmative authorization is required under applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to us inappropriately, please contact:

support@maevork.com

If appropriate and required by law, we will take reasonable steps to delete the information.

26. MARKETING COMMUNICATIONS

If you subscribe to marketing communications, we may send you information about:

new products;

promotions;

special offers;

MAEVORK news; and

27. DO NOT TRACK AND PRIVACY SIGNALS

Some browsers provide "Do Not Track" functionality.

Because there is not necessarily a single universally applicable technical standard for all Do Not Track signals, our response to such signals may vary.

However, where applicable privacy law requires recognition of an opt-out preference signal, such as Global Privacy Control, we will process qualifying signals as required by law.

28. THIRD-PARTY WEBSITES AND SERVICES

Our Site may contain links to websites, applications, social media platforms, payment providers, or other services operated by third parties.

We are not responsible for the privacy, security, or content practices of third-party services that we do not control.

When you leave our Site or interact directly with a third-party service, that third party's privacy policy may apply.

We encourage you to review the privacy policies of third parties before providing personal information.

29. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect:

changes to our Services;

changes in our privacy practices;

changes to technology;

operational changes;

legal or regulatory developments; or

other business requirements.

When we update this Privacy Policy, we will revise the "Last Updated" date at the top of this page.

Where required by applicable law, we will provide additional notice or obtain consent before material changes become effective.

We encourage you to review this Privacy Policy periodically.

30. CONTACT US

If you have any questions, requests, concerns, or complaints about this Privacy Policy or our handling of personal information, please contact us.

MAEVORK

Legal Company Name:

Dongfang Zheng Wushuo Information Technology Co., Ltd.

Company Address:

Room 105, No. 28 Hedi Road

Gancheng Town

Dongfang City

Hainan Province

China

Email:

support@maevork.com

Phone:

+86 17608917551

Website:

maevork.com

For privacy-related requests, you may use the email subject line:

Privacy Request

For an appeal of a privacy request decision where applicable, you may use:

Privacy Request Appeal

Nothing in this Privacy Policy is intended to limit any privacy or consumer rights that cannot lawfully be waived under applicable law.